About Us
Who is Central Smith ?
Central Smith is a leading Canadian manufacturer of premium ice cream and frozen dessert products. Originally established in 1896 as a farmers’ dairy co-op, it has operated in the same location for over 125 years—centrally located in Smith Township, which inspired the name ‘Central Smith’. In 1952, the company shifted its focus exclusively to ice cream production. Family owned and operated since 1978, Central Smith has expanded its offerings to include a wide variety of ice cream flavours, sherbets, sorbets, frozen desserts, as well as non-dairy and no sugar added options
Is Central Smith a Canadian Company?
Yes, Central Smith is proud to be a Canadian Company! Operating at the same location it was originally established in Selwyn, Ontario, Central Smith has been crafting premium ice cream for generations. Many of our ingredients are locally sourced, including cream from Mitchell, Ontario, and sugar refined in the Greater Toronto Area.
What is Central Smith’s Commitment to Sustainability?
Central Smith is proud to be a Community Partner with Sustainable Peterborough, joining 180 local organizations in promoting responsible environmental practices.
We continuously improve our facility with initiatives like repurposing steam from production to heat our building and upgrading to energy-efficient freezers in our newest expansion.
We use 100% Canadian dairy to support local farmers and reduce our carbon footprint. All packaging—take-home tubs, scooping tubs, and parlour supplies—is recyclable. Each year, we also divert over 232,000 lbs of organic waste from landfills, supporting local agriculture.
Sustainability is a core part of who we are, and we’re committed to building a better future—one step at a time.
Products
What is the Difference Between Sherbet and Sorbet?
While sherbets and sorbets are both refreshing treats with a similar texture, the key difference lies in dairy content. Sherbet contains a small amount of dairy—less than ice cream, but still present. Sorbets, on the other hand, are made without dairy, making them a great option for those with dietary restrictions, or looking for a lighter treat.
What Does the Blue Cow Designation Mean?
You may have seen the “Blue Cow” symbol on dairy products sold in Canada. This symbol represents a program that was initiated by the Dairy Farmers of Canada (DFC) to promote the use of domestic dairy ingredients. At Central Smith, all of our ice cream products are produced with Canadian dairy ingredients. Our popular “frozen desserts” are made with coconut oil, and other items, such as Sherbets and Yogurts, do not contain more than 6% butterfat are not permitted to display the symbol.
What Are “Modified Milk Ingredients”?
Modified Milk Ingredients or MMI’s is simply a term that is often used to describe items such as “milk powders” or “whey protein powders”. These items are derived from milk (such as skim milk powder) or from cheese production (such as whey protein powder) where almost all of the water has been removed. These powders are referred to mainly as MSNF (milk solids non fat) and are used to provide essential dairy solids to our mixes. An industry standard for many years, they are made up of mainly milk proteins and lactose. Our unique blend of these clean, fresh powders along with fresh cream contribute to a consistently smooth texture and delicious taste with every batch.
Are Central Smith Products Kosher?
Yes, all of the products Central Smith offers are Kosher certified!
Are Central Smith Products Halal?
Yes, all of the products Central Smith offers are Halal certified!
Does Central Smith Offer Non-Dairy or Low Sugar Options?
Yes! Central Smith offers a variety of options for different dietary needs. Our Sorbets and new Oat-Based Vanilla are made without dairy, making them great choices for those avoiding dairy. We also offer a selection of No Sugar Added flavours—perfect for anyone looking to enjoy a sweet treat with less sugar.
Buying & Ordering
Where Can I Buy Central Smith Ice Cream?
Central Smith does not sell to the retail market. You can buy Central Smith ice cream exclusively from our factory location in Selwyn, Ontario, and throughout our distribution network. Please contact your sales rep for more information.
How Do I Place an Order for Pick-Up?
We offer pick-up for our 1.89L, 4L and 11.4L tubs, as well as our new Monster Cookie and French Vanilla ice cream bars. To place your order, please click on the “Parlour Pickup” tab at the top right corner of our page or click here.
How Do I Place an Order for my Business? What is a Minimum Order?
Depending on where your business is located, we can connect you with an associate in our national network of distributors or we may deliver directly to you off our specialized trucks. Order quantities may vary depending on your region. Give us a call directly at 1-800-461-1464 or reach us at [email protected] to get connected and we can determine the best option to get you set up!
Does Central Smith Supply Freezers?
Yes! Our freezer program is designed to support your business. When you purchase a freezer, we provide product to help you stock it. Once the product is sold at retail prices, the freezer essentially pays for itself.
We offer 5 freezer sizes to suit your space and needs. Each package includes:
A commercial freezer
Central Smith ice cream product
A food guard
A tub secure system
A POS sign kit
Click here for more information.
Does Central Smith Offer Event Packages?
Central Smith has a DIY Event Package for those looking to serve ice cream at a birthday party, wedding, or other special event. Our freezer rentals are available for 1-2 days at a time and include the freezer, scoops and scrapers, and flavour tags. Choose from a variety of ice cream tubs, cones, and dishes—pricing varies based on your selections.
Click here for more information. secure system
A POS sign kit
Click here for more information.
Support & Community
Does Central Smith Have Social Media Accounts I Can Follow?
Yes, we do! To get the scoop and stay in the loop about all things ice cream, follow us on social media.
Find us on:
Instagram: @central_smith.ca
Facebook: @centralsmith
TikTok: @central_smith
Use #centralsmith on social media to share your ice cream dreams with us. You might even get a feature on our page!
Does Central Smith Provide Donations?
At Central Smith, we are proud to give back to our local community. To request a donation, please email [email protected]. We will provide a Donation Request Form to complete and submit for internal review.
How Can I Apply to Work at Central Smith?
Central Smith uses Indeed to share job postings and accept applications.
Please click <here> for current openings and to apply directly
https://www.centralsmith.ca/about-us/careers/
Tips & Tricks
What Temperature Should I Keep my Freezer?
Maintaining proper storage conditions helps to preserve product quality and prevents issues like crystal formation and shrinkage.
For optimal scooping, set your freezer to around -16°C. This keeps the ice cream at the perfect consistency for serving.
For long-term storage, a temperature of -25°C or colder is recommended.
How Do I Scoop the Perfect Cone?
– Scooping the perfect cone starts with the right temperature – keeping display cabinets cold enough to keep ice cream firm, but scoopable.
– Use a Dip Well to rinse scoops between uses; this prevents flavour mixing and helps the scoop glide through the ice cream. Always tap off excess water from your scoop to avoid making ice crystals in the tub.
– Shape neat, round scoops before placing them in the cup or the cone.
– To encourage consistent proportions when serving customers, use a food scale to weigh scoops.